Money-Back Policy

This policy explains refunds for paid Cloud Code cohorts where prices are listed in THB. It complements consumer protections under Thai law, including the Consumer Protection Act B.E. 2522 as amended.

You may request a full refund within 14 days of payment if cohort materials have not been substantially accessed. After material access or 14 days, partial refunds may apply as described below.

If you withdraw after digital materials unlock but before the third live session, you may receive a partial refund minus an administrative fee of 15% of tuition, unless mandatory law requires a higher refund.

Third-party vouchers, travel bookings, or customized corporate invoices marked non-refundable are excluded unless vendors permit returns.

Email our team with your enrollment ID, reason, and banking details for domestic transfers. We confirm receipt within 5 business days.

Approved refunds are initiated within 14 business days via bank transfer in THB. International wires may incur fees charged by banks.

If we cancel a cohort, you may choose a full refund or transfer to a future date without penalty.

No refunds for violations of community guidelines resulting in removal, or where fraud or chargeback abuse is detected.

Refund questions: hello@cloud-code.one.